STAXA is working with various product development companies such as IT strategy consulting, IT Service Management automation, Healthcare, Industrial Automation, Transportation verticals to develop and manage their products from its offshore global delivery center.
Knowledge Base: Relationship with quality product development firm like Staxa provides a wealth of knowledge that can be leveraged by customers. Product development will encompass a vast majority of information about process, materials, analysis, prototype methods, etc. Our continuous prestigious and complex requirements based product development engagements allowed us to develop and adopt standards and best practices with proven methods & tools.
Control: Often, the cost of product development is not a main issue, but rather it's the uncertainty of the cost that is the root of the problem. We assist in improved definition of development costs and reduce uncertainty over time. We recommend fixed-cost basis engagement model, provided that the project has sufficient definition and T&M engagement model when requirements are dynamic.
Infrastructure and Communication: With our dedicated enterprise messaging infrastructure, our customers can effectively communicate with offshore or onsite team more than ever without spending an additional penny. We utilize - Instant Messaging, document collaboration, secured FTP, VPN connection, co-location backups, dual internet service providers and other latest technologies.
Delivery: Our project management processes are based on PMI and Agile methodologies to deliver the software and to support services on-time and every time. We have adopted agile methodologies and technologies as a part of our software delivery management and implimented for our customer's IT department as well, which provides transparent and meaningful metrics to the project stakeholders within a collaborated environment.
Service Support: Our ITIL based service support processes are automated using Fusion of Business & IT (FOBIT) framework, which includes service desk for request fulfillment, incident management, problem management, change management, release management, CMDB, and performance management. This helps us to support our customers with quality deliverables based on SLAs.